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Privacy Policy

Last updated: June 2026

1. Introduction

Simply Enak Food Experiences ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your personal data.

2. Data We Collect

  • Booking information: Name, email, phone number, dietary requirements, group size
  • Communication data: WhatsApp messages, email correspondence
  • Website usage: Anonymous analytics via Google Analytics (page views, session duration)

3. How We Use Your Data

  • To process and confirm tour bookings
  • To communicate tour details and meeting points
  • To accommodate dietary restrictions and special requests
  • To improve our website and services
  • To respond to inquiries

4. Data Sharing

We do not sell your personal data. We may share necessary information with:

  • Tour guides (only your name and dietary needs)
  • Payment processors (for booking transactions)
  • Legal authorities if required by law

5. Data Retention

We retain booking data for 3 years after your tour. Marketing data is retained until you opt out.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing
  • Lodge a complaint with your local data authority

7. Contact

For privacy inquiries, contact us at booking@simplyenak.com or via WhatsApp at +60 17 287 8929.